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Subscription billing that doesn't drop charges.

Recurring payments, membership billing, retainer invoicing, and subscription processing — through the same enterprise-grade gateways that power the bulk of U.S. recurring commerce. Full card-on-file tokenization, automatic retries, account updater, and PCI-scope reduction built in.

4
Major gateway partners
PCI
Scope reduction via tokenization
90%+
Typical retry recovery rate
$0
Long-term contracts, ever
The hidden problem

Subscription businesses lose 5–15% of revenue to failed payments.

If you run any subscription, membership, or recurring billing model, you already know the issue: cards expire, get reissued, get replaced after fraud, get declined for insufficient funds, get flagged for unusual activity — and every failed charge is a customer who silently churns out unless you have infrastructure to catch it.

Most processors don't actually solve this. They tokenize the card, charge it on schedule, and when the charge fails they send you an error message and move on. Recovery becomes your problem — phone calls, emails, dunning sequences, manual rebilling. By the time you reach the customer, half are already gone.

The fix is technical infrastructure most small ISOs don't offer: automatic intelligent retries, real-time account updater (so a reissued card automatically updates in your vault), and proper card-on-file tokenization that survives chargebacks and fraud alerts. We build on the gateways that actually have this — and we configure it specifically for your business model.

The infrastructure

Built on the gateways merchants already trust.

We don't run a proprietary billing engine. We process through the four major gateways that the rest of the U.S. recurring economy runs on — so you get battle-tested infrastructure, not a startup's attempt at it.

Gateway partner

NMI

Network Merchants Inc. The largest independent payment gateway in North America. Customer Vault for fully tokenized card-on-file storage, native recurring billing engine, automatic account updater, and multi-MID support for merchants running multiple programs.

  • Customer Vault tokenization — store cards securely, never touch raw card data again
  • Native subscription engine — fixed intervals, trial periods, custom billing cycles
  • iSpyFraud — built-in fraud filtering for subscription chargebacks
  • Automatic retries — intelligent decline recovery with configurable retry rules

Best for: High-volume subscription businesses, multi-location operators, and merchants who want maximum control over billing logic.

Gateway partner

Authorize.Net

Visa-owned and the most familiar gateway for legacy merchants and developers. CIM (Customer Information Manager) handles tokenized payment profiles. Automated Recurring Billing (ARB) module covers fixed-schedule subscriptions. The widest plug-in and platform integration support of any gateway.

  • CIM tokenization — Visa-grade card-on-file with full PCI scope reduction
  • ARB module — automated recurring billing on fixed schedules
  • Account Updater — automatic card refresh when issuers reissue cards
  • Massive integration library — works with virtually every CRM, accounting, and e-commerce platform

Best for: Merchants with existing software stacks built around Authorize.Net, developers who need broad SDK support, and businesses migrating from a competing processor without changing their gateway.

Gateway partner

CardPointe

CardConnect's enterprise gateway, owned by Fiserv. The serious option — TokenEx-grade tokenization, hosted payment pages that keep your site out of PCI scope entirely, and recurring billing through CardPointe's built-in profile management. Used by enterprise B2B and high-volume retail.

  • P2PE tokenization — point-to-point encryption from terminal to vault
  • CardSecure tokenization — proprietary token format, reusable across services
  • Hosted payment pages — eliminate PCI scope on your website entirely
  • Built-in profile management — recurring billing, scheduled payments, real-time updates

Best for: Enterprise B2B, healthcare, professional services, and high-volume merchants who need maximum security and don't want PCI compliance on their plate.

Gateway partner

iPOS Gateway by Dejavoo

Built into the Dejavoo terminal ecosystem. Ideal for merchants who run a Dejavoo countertop terminal and want the same gateway powering both in-person and recurring transactions — single portal, single token vault, unified reporting across card-present and card-not-present.

  • Unified token vault — same card on file works at terminal AND for recurring
  • Built-in card-on-file — store and recharge securely through the portal
  • Hosted payment pages — for one-off payment links and invoicing
  • Single portal for everything — terminal sales, recurring, and reporting in one place

Best for: Merchants already running Dejavoo terminals who want to add recurring without bolting on a separate gateway. Single statement, single support line, simpler operations.

Already on a specific gateway? In most cases we can keep you there — we don't force migrations. Tell us what you're running and we'll confirm fit.

Common use cases

The recurring models we set up most.

Subscription products & services

Monthly, quarterly, or annual subscriptions for SaaS, content, physical products, or services. Fixed billing intervals with optional trial periods, mid-cycle plan changes, and automatic renewals. Failed charges trigger retry sequences before any customer-visible failure.

Membership programs

Gyms, fitness studios, private clubs, professional associations, religious organizations. Initial signup fee plus recurring dues. Different membership tiers with prorated upgrades and downgrades. Pause/freeze functionality for seasonal members or vacation holds.

Retainer-based services

Law firms, accounting firms, marketing agencies, consultants. Monthly retainer billing with overage invoicing for billable hours beyond the included scope. Card-on-file for both the retainer and the variable charges.

Installment plans & financed payments

Furniture stores, jewelers, home services, auto shops, dental practices. Split a large purchase into 3, 6, 12, or 24 monthly payments. Each installment auto-charges on schedule. Failed payments trigger configurable retry rules and merchant notifications.

Auto-replenishment & recurring orders

Coffee subscriptions, pet food deliveries, supplement reorders, beauty box subscriptions. Stored card charges automatically at delivery intervals. Optional skip-shipment or pause flows that the customer can self-manage.

Donation programs

Nonprofits, churches, schools, advocacy organizations. Recurring giving with donor-selected amounts, one-time matching gifts, year-end summary statements for tax purposes, and the option for donors to cover processing fees.

How it works

From signup to renewal — on autopilot.

01

Customer signs up

Customer enters card details on your signup form (hosted by the gateway or embedded in your site). The card is tokenized immediately — your servers never see raw card data, which means your PCI compliance scope is minimal.

02

Token vault stores the card

The tokenized card sits in the gateway's PCI-Level-1 certified vault — not on your servers. You reference it via a token ID. If your database leaks, no card data leaks. If you switch software, the token vault travels with you.

03

Scheduled charges run automatically

On each billing date — monthly, weekly, annually, custom interval — the gateway charges the token, settles the funds to your account, and sends the transaction record to your reporting dashboard. You don't have to touch anything.

04

Failed charges trigger smart retries

If a card declines, the gateway runs configurable retry logic — different intervals, different timing of day, soft-decline vs hard-decline handling. Most legitimate payment failures (NSF, temporary issuer holds) recover within 2-3 retries.

05

Account updater refreshes expiring cards

When a customer's bank reissues their card (expiration, replacement after fraud, account merge), the gateway's Account Updater automatically updates the token with the new card details — invisibly, before the customer ever knows anything happened.

06

Reports flow into your dashboard

Every transaction, every retry, every account update, every cancellation — all in one dashboard. Export to QuickBooks, NetSuite, or your CRM. Reconcile against your bank deposits monthly. No manual data entry.

Pricing & structure

Same honest pricing as the rest of our processing.

We don't price recurring as a separate "premium" product. It's the same interchange-plus structure as our card-present and card-not-present processing — disclosed in writing, no buy-rate markups buried in the statement, no hidden tier shifts after 90 days.

What you pay

Interchange (Visa/Mastercard/Amex/Discover): Pass-through. We charge exactly what the card networks charge, no markup.

Processor fees: Disclosed up front. Small per-transaction fee plus a percentage. Same rate whether the charge is card-present or recurring.

Gateway fee: $10-25/month depending on which gateway and feature set. Discounted or waived for higher-volume merchants. CardPointe gateway runs higher due to the enterprise tooling.

What you don't pay

No annual fee. No PCI non-compliance fees (we handle compliance). No "subscription" surcharge on recurring transactions. No setup fee. No early termination fee — we don't use long-term contracts.

Tokenization is included

Card-on-file storage, token management, recurring billing engine access, account updater — all included in the gateway fee. No per-token charges, no per-customer surcharges, no "premium tier" upsell.

Common questions

Things merchants actually ask.

I'm already on NMI / Authorize.Net / another gateway. Can I keep my setup?

Usually yes. We're registered ISO on all four gateways listed above — so if you're already on NMI or Authorize.Net through a different processor, we can take over the processing side without changing your gateway, your tokens, or your integration. Your subscription customers' cards stay tokenized exactly where they are.

How is this different from Stripe or Square?

Stripe and Square bundle the gateway, processor, and merchant account into one closed system — if you leave, your subscription data and card tokens leave with them. We use independent gateways (NMI, Authorize.Net, CardPointe, iPOS) — which means you own your token vault. If you ever switch processors, your customer cards and recurring schedules come with you.

What happens to PCI compliance with stored cards?

Tokenization moves PCI scope off your servers. You handle tokens (which are useless if leaked), the gateway handles raw card data in their PCI-Level-1 certified vault. With CardPointe or hosted payment pages on the other gateways, your PCI scope can drop to SAQ-A — the minimum scope possible.

Can I run mixed billing — some subscriptions, some one-time, some installments?

Yes. The same token vault and the same gateway handles all transaction types. A customer's card on file can be used for monthly subscription charges, occasional one-off purchases, and installment plans — all under the same merchant account, with unified reporting across the lot.

What's the recovery rate on failed payments?

Depends on the failure reason. Soft declines (insufficient funds, temporary holds) recover ~90% within 2-3 intelligent retries. Hard declines (closed account, lost/stolen card) recover much lower — but Account Updater catches reissued cards before the charge even fails, so the hard-decline rate is meaningfully reduced. Real-world recovery on properly-configured subscription billing is typically 92-96% of attempted charges.

Can you handle high-risk recurring billing? (Nutraceuticals, continuity, etc.)

Yes. Continuity billing, free-trial-to-paid programs, and nutraceutical subscriptions are common high-risk verticals. We place these with the right high-risk acquirers paired with the right gateway. See our subscription/continuity processing for high-risk verticals →

Do you provide the billing UI/dashboard, or is it through the gateway?

Through the gateway. NMI, Authorize.Net, CardPointe, and iPOS all have their own merchant-facing dashboards — we configure access for you and walk through the setup. We don't build a proprietary wrapper UI because the gateway-native interfaces are battle-tested and we don't want to add a single point of failure on top.

How long does it take to get set up?

2-5 business days from signed application to live processing. Most of the time is underwriting and gateway provisioning. If you're migrating from another gateway and want to move existing tokens, that adds time depending on the source gateway — some allow token migration, some don't.

Ready to stop losing customers to failed charges?

Tell us about your billing model — subscription, membership, installment, recurring orders. We'll recommend the right gateway, show you the configuration, and price out the structure. Same honest pricing as the rest of our processing.